Rates & Policies

Listed below, you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.  A right increase will be effective February 1, 2019.  Please see the attached newsletter explaining the rate increase.  If you have questions please contact our office. 

 

Thank you 

Wanda Gaby

General Manager

Bright Star-Salem SUD Residential Rates

Monthly Minimum:
Zero Gallons included with minimum bill
$ 30.00 Bright Star Salem SUD #1
$ 23.50 Bright Star-Salem SUD #2
Tier (gal.): $/1,000 gal.:
0 - 2,000 $3.70
2,001 - 10,000 $4.20
10,001 - 30,000 $5.20
OVER - 30,001 $6.20

Our water meters are read each month. Water bills are mailed to all customers on the next to the last business day of the month.  Water bills are due in full by the 15th of the following month.  If the 15th falls on a Saturday or Sunday the bill is not considered late until the following Monday after 4 pm.  A $10.00 (effective January 1, 2016) late fee is assessed to all accounts paid after the 15th of each month.  Customers billed for sewer services may incur additional late charges.  Bill reminders are mailed on the 16th of each month to all accounts with a past due balance.  Please contact our office for any additional information.  Delinquent accounts are disconnected 10 days after the late notice is mailed.   A $75 (effective January 1, 2016)  reconnect fee is assessed to restore water utility service during normal business hours.  

Water Service will not be reconnected after 4pm. 

Average Billing Examples

The water rates on this page do not apply to customers that live in North Shores or Hide-A-Way Subdivision. For information about rates for those customers, please call our office.
Usage (gal.): Bill Total:
2,000 $33.17
5,000 $45.23
10,000 $65.33
30,000 $165.83
50,000 $286.43

How To Calculate A Bill

Residential Base Rate $26.00
Usage between Zero and 2,000 is: $3.50/1,000 $7.00
Usage between 2,001 and 10,000 is: $4.00/1,000 $32.00
Usage between 10,001 and 30,000 is: $5.00/1,000 $100.00
The Regulatory assessment fee is calculated at 0.005 x the total water bill. $.81
Total bill is the sum of all the above: $165.81

If the meter readings show a usage of 30,000 gallons, an example of how the bill would be calculated is as follows: (Please Note - Rates listed below are for example purposes only.)

Fall Newsletter / Rate Increase Fall Newsletter / Rate Increase

Relevant Documents